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  • What is the status of my order?
    We have you covered! We will email you as items in your order ship, or if there are updates on the status of your order. If it has been longer than 7-10 business days please contact us through email at
  • Where are your products shipped from?
    Our products ship from Alexandria, VA. We ask that you allow 7-10 business days for orders within the US and 10-14 days for international orders.
  • Can I expedite my shipping?
    Some orders are eligible for expedited shipping. However, because many of our orders are customized, you will need to contact us via email at for this request.
  • What is your return policy?
    We understand that things may happen. Unfortunately , we do not offer refunds. We only offer store credit for damaaged products only.
  • What is an FAQ section?
    An FAQ section can be used to quickly answer common questions about you or your business, such as “Where do you ship to?”, “What are your opening hours?” or “How can I book a service?” It’s a great way to help people navigate your site and can even boost your site’s SEO.
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